Whether it's opening an account, making a deposit, claiming a bonus, withdrawing funds, or understanding game rules — you'll find everything here. And if not, our support team is always ready to help.
Select the type of issue you're facing
Opening an account on Carzytime is quick, easy, and completely free. The registration process takes just a few minutes.
Click the "Register" button in the top right corner of the website.
Enter your mobile number, preferred username, and a strong password.
An OTP will be sent to your registered mobile number. Use it to confirm.
Once OTP verification is complete, your account will be activated and you'll be logged in automatically.
Only one account can be registered per mobile number. Creating multiple accounts may result in all of them being suspended.
Depositing on Carzytime is simple. Use bKash, Nagad, or Rocket — whichever works best for you. The minimum deposit is just ৳200.
Log in to your account and click the "Deposit" button.
Select bKash from the list of payment methods.
Enter the amount you'd like to deposit. Minimum ৳200.
Send the amount via bKash to the provided number and submit the transaction ID.
Deposits are usually credited to your wallet within 2–5 minutes. It may take slightly longer late at night.
| Method | Minimum | Processing Time | Fee |
|---|---|---|---|
| BKash | ৳200 | 2–5 minutes | Free |
| Nagad | ৳200 | 2–5 minutes | Free |
| Rocket | ৳500 | 5–10 minutes | Free |
| Bank Transfer | ৳1,000 | 1–3 hours | Free |
Withdrawing funds from Carzytime is quick and straightforward. The minimum withdrawal amount is ৳500.
Click the "Withdrawal" option on your dashboard.
Choose bKash, Nagad, or your bank account.
Enter the amount you wish to withdraw and the number you want it sent to.
Confirm the withdrawal with your OTP or password. Funds typically arrive within 15 minutes.
Bonus funds can only be withdrawn after the wagering requirement is met. Withdrawals will be declined if the requirement is not completed.
Technical issues can arise on any online platform at any time. In Bangladesh especially, where mobile internet speeds can be inconsistent, a stuck deposit or a game that won't load is a familiar frustration. Carzytime understands this well.
That's why our Help Center goes beyond a basic FAQ. Here you'll find step-by-step guides, video tutorial links, and most importantly — a Bengali-speaking support team available 24 hours a day.
Support Team: Carzytime's support team is available 24/7, every day of the week. Average live chat response time is just 2 minutes.
For Bangladeshi players, deposits and withdrawals are the biggest concern. How long does a deposit take after sending money? When will a withdrawal arrive? These are perfectly reasonable questions.
Deposits via bKash and Nagad on Carzytime typically take 2 to 5 minutes. Withdrawals are usually completed within 15 minutes. It may take slightly longer at night or during peak hours, but rarely more than three hours.
If the funds haven't arrived after the expected timeframe, contact us via live chat with your transaction ID. Our team will look into it right away.
A bonus is not free money — and that's important to understand. Bonuses always come with conditions. The most important one is wagering — you need to place a specified amount in bets before the bonus funds become withdrawable.
Carzytime's welcome bonus comes with a 30x wagering requirement, which is relatively low compared to the rest of the Bangladesh online gaming market. For any bonus-related questions, visit the bonus section of the Help Center or contact support directly.
Carzytime uses industry-leading encryption and security technology. That said, you also need to take certain precautions. Never share your password with anyone. Don't let others use your phone while you're logged in.
If someone contacts you claiming to be Carzytime support and asks for your password or OTP, it's a scam. Carzytime's real support team will never ask for your password or OTP.
Still haven't found a solution? Our team is always ready to help
For the fastest resolution, use live chat. Average response time is just 2 minutes.
Online NowFor detailed issues, reach out via email. You'll typically receive a reply within 2–4 hours.
support@carzytime.betJoin our support channel on Telegram for updates, offers, and quick assistance.
Available 24/7Sign up today and claim your 150% welcome bonus. Our support team is always here whenever you need help.